How does the shoot work?It's designed to be as similar as possible to your usual lesson – a trained baby handler will act as teacher, and you will have a maximum of five babies or children in the water at one time.
How does the payment work?You pay a single child non refundable booking fee of £40 then have your shoot. This goes to pay the host swim school and other related admin associated with the shoot. Then you have your shoot and if you're 100% happy and like the images of your child you then can buy your personal image gallery.
Do I get a second chance to shoot for free if I didn't get the shot I wanted?The answer to this question is in two parts. We feel that with the two terms of swimming lessons we strongly recommend to all mums and dads for their babies (to build up the babies swimming skills). Combined with the 'tailored to suit' image packages, where we can offer you as few as one image or indeed no images if things don't go quiet to plan. We think we are dramatically reducing your risk of not getting the perfect shot and therefore unfortunately don't offer the 'second chance to shoot again for free option', Im afraid, sorry.
How much do my images cost if I have more than one child booked on a shoot?Well you still pay the per image price which you can find on the 'Book your shoot page', just input the shoot venue you are attending and you will see it there. So you don't pay for 'another galley', you just pay per image whether you have one baby or more than one baby.
What do I get for my money?We aim to get you one perfect shot on the day. If you like the images of your baby or child you can build your own personal image gallery. You can choose how many images you want to buy. From as little as 1 up to as many as you want, 'you decide'.
We of course aim to get you more than one perfect shot, honestly speaking if you get between 4-8 per shots this is an excellent result, considering the complexity involved with shooting underwater, and more than 8 is 'happy days'.
Image Sizes.Each image is supplied in two handy formats:
1) Large - Jpegs (compressed files) about 14.8 MB when closed for storage but expands to approx 50 MB at 300 dpi when open. Good enough for the biggest enlargements you can imagine.
2) Small - Jpegs (compressed files) about 2.5 MB when closed for storage but expands to a handy 8 MB at 300 dpi for your 8x12" print enlargements and emails to family and friends.
Zac's camera will shoot about 3-5 frames per submersion so this greatly increases the number of great images and with between 3-5 submersions in your half hour, this should give you loads of images.
The colours of my images look a bit strange on my computerZac works on each an every image on a professional 24 inch Eizo monitor calibrated under strict low light conditions every seven days. This achieves industry standard perfect colour correction using Colour Navigator 6 software and a Gretag Macbeth Eye One Colourimeter for the techies amongst you.
Why isn't there an option to order prints only?We hear from our customers that they prefer digital images so they can be used for screensavers, emails, prints, posters, canvasses – the list is endless! We supply each of your images in a range of formats and sizes so you can use them as widely as possible.
Can I be included in the shot?Yes! We encourage parents to have shots taken, this will happen at the end of your session. But please be aware babies and children pose naturally and effortlessly, it may not be the same for all 'grown ups'.
How long do my images take to be delivered?
Can my other child have a quick dip in the pool for a sibling shot for the same price as one child?We love the idea, but practically it just doesn't work. We need to be fair to all the parents in the session who have paid to attend, and the 30 minutes is designed to get the maximum number of images per baby or child.
Also we now offer the option to buy as few as one image so 'a quick sibling dip' would not work for us I'm afraid.
Dressing up.You can also dress your baby or child in a variety of amazing costumes we supply poolside. See the baby gallery page of the website for ideas…
Can I book my elder child in separately then?Yes, you can. You need to book them their own slot (with an adult to accompany them).
If you want extra images over your 10.No problem at all. Each image over 10 is charged at £12.00 each. The payment system adds this on automatically as you select over 10 images.
What if my child is ill?Just let us know as soon as possible before the shoot starts and we will send you a voucher to book onto the next shoot free of charge.
We can't send you a voucher if you book on and don't arrive for your shoot or don't tell us until after the shoot has finished I'm afraid.
Price questions.Underwater photoshoots are not cheap to set up and run, but Zac is one of the best in the business with crucially the best equipment money can buy (regularly maintained and updated). Both experience and top of the range kit is a crucial factor in the success of underwater photo shoots. Something generally the competition doesn't have.
We are happy to say that we are highly regulated and have a wealth of experience from Zac's underwater career to date. Only the non-refundable booking fee is non-refundable, as it covers the pool and baby handler costs. All in all we believe the price is worth it for that 'one time opportunity' to capture that special image at that crucial time in your baby or child's life.
We look forward to meeting you and your little dolphin soon.
Are the shots guaranteed?The process of shooting babies and children underwater is not a scientific one, and can be susceptible to the mood of your child on the day. However through experience, the best photographic equipment, lighting and the best professional baby handler available we can maximise your chances of success. Finally you are under no obligation to buy the personal image gallery. However, we hope you will appreciate the uniqueness of the imagery, taken at this special point in your child's life.
I didn't receive any emails or images - Spam FiltersA small percentage of customers images when we send them to you end up stopped by spam filters. To be sure of receiving emails from us, please ensure you add our email address firstname.lastname@example.org to your contacts and if possible to your email account whitelist.
Any questions we haven't covered?Please email email@example.com
We look forward to meeting you and your little dolphin soon.
Zac and the team at LDI